Head of RevOps

As our Head of RevOps, you will own the business intelligence and operational rhythm of Tellent’s Go-to-Market engine. This is first and foremost a business role: you are the person who understands what’s driving our revenue, what’s slowing it down, and what the commercial organization needs to do differently.

You will design and run the operating cadence that keeps Sales, Marketing, Customer Success, and Finance aligned. You will produce the analysis and business cases that drive executive decisions. And you will hold stakeholders accountable to the commitments they make in pipeline reviews, QBRs, and forecast cycles.

You don’t need to be a systems architect — we have a strong DataOps team that handles technical implementation, integrations, and platform builds. But you do need to be analytically sharp, comfortable pulling your own data when needed, and able to translate numbers into insight and action.

You will report to Ops leadership and work as a direct partner to the CRO and Finance team.

Your 12-month journey

• First 3 months: Immerse yourself in the business. Understand the ARR snowball, our funnel mechanics, key commercial levers, and the stakeholder landscape. Take ownership of the reporting cadence and QBR preparation. Build strong relationships with the CRO, Finance leadership, and GTM team leads. Assess what’s working and what needs to change in how we run commercially.

• First 6 months: Own the full operating rhythm — weekly pipeline reviews, monthly business reviews, quarterly planning cycles — with clear expectations and accountability. Deliver improved pipeline health tracking and ARR analysis. Present your first strategic recommendations: where we should adjust territory coverage, commission design, or forecast assumptions.

• First 12 months: Leadership relies on your work to make headcount, territory, and investment decisions. You’ve built the business cases that shaped this year’s commercial strategy. The commercial team sees you as the person who brings clarity and structure thow we operate.

What you’ll be doing

• Business insight & analytical ownership: This is your primary mandate. Own the analytical layer that helps leadership understand the business: ARR dynamics, cohort analysis, pipeline velocity, conversion patterns, churn drivers, unit economics. You don’t just deliver data; you interpret it, flag risks, identify opportunities, and push the organization to act.

• Operating cadence & accountability: Design and run the commercial operating rhythm. Own QBRs, weekly pipeline reviews, forecast cycles, and performance tracking. You set the expectations, prepare the materials, and ensure follow-through. When a re-forecast is needed, you’re the one who flags it and drives the process.

• Strategic business cases: Build and present the analysis that supports key commercial decisions: new commission schemes, territory redesigns, pricing adjustments, capacity planning. You translate business questions into structured recommendations that C-levels can act on.

• GTM process design: Own the end-to-end revenue process logic from lead management and attribution to expansion and churn. You define the business rules and workflows; DataOps handles the technical build and system integrations.

• Stakeholder partnership: Act as the operational partner to the CRO and CFO. You’re comfortable presenting to C-levels, challenging assumptions, and holding commercial leaders accountable. You manage across functions through credibility, data, and structured process.

• CRM & data quality oversight: Ensure data hygiene and governance standards across HubSpot in collaboration with DataOps. You own the GTM data requirements and workflow design; the DataOps team handles architecture, integrations, and technical maintenance.

What you bring

We’re looking for someone who leads with business judgment and analytical depth, not someone whose primary identity is CRM administration or data engineering. The best candidate for this role thinks in revenue drivers, not in workflow automations.

Must-haves

• Significant experience in Revenue Operations, Sales Operations, or a similar business operations role within B2B SaaS.

• Deep understanding of recurring revenue models, ARR mechanics, funnel metrics, and commercial finance: commissions, capacity planning, unit economics.

• Proven track record of producing analytical work that drives executive decisions — business cases, scenario models, strategic recommendations — not just dashboards.

• Strong stakeholder management: you can present to C-levels, challenge assumptions, and hold commercial leaders accountable to commitments.

• Experience designing and owning operating cadences: QBRs, pipeline reviews, forecast cycles. You know what good looks like and you enforce it.

• Analytical autonomy: you’re comfortable working with data, pulling your own analysis when needed (SQL, BI tools), without depending on a data team for every question.

• English at C2 level. Fluency in Dutch or French is an advantage.

Nice-to-haves

• Experience with HubSpot, Planhat, Modjo, or Qobra.

• Familiarity with BI tools (Metabase or similar) and basic SQL.

• Exposure to data engineering concepts (dbt, data warehousing) — enough to collaborate with a DataOps team, not to build it yourself.

• Awareness of how AI is evolving the ops operating model.

• Experience working across multiple geographies (NL, FR, DE).

What we offer

• Flexibility to work from home and from our canal side office in Amsterdam

• A chance to shape one of the most ambitious scale-ups in Europe

• Work in a diverse and multicultural team

• €1,500 annual training budget plus internal training

• Pension plan, travel reimbursement, and wellness perks

• 28 paid holiday days + 2 additional days to relax

• Work from anywhere for 4 weeks/year

• Apple MacBook and tools

• €200 home office budget

This role can be both based in Amsterdam, The Netherlands or Paris, France. Benefits can differ based on location.

About Tellent

Tellent is a Talent Management Suite that helps organizations attract, hire, manage, and grow their people. Our platform combines Applicant Tracking, HRIS, and Performance Management solutions used by 7,000+ companies across 100+ countries.

With 250+ employees across Europe, we’re building intuitive and scalable HR technology that helps companies create better employee experiences.

AI in our recruitment process

We use our internally developed AI tools to help streamline our recruitment process. However, technology never makes a decision. Every candidate is personally reviewed by our team. Your journey with us is guided by people, supported by tech. Curious about how it works? Read our AI Statement, check our Privacy Policy, or chat with us at hr@tellent.com.

If you require accommodations or support during the recruitment process, please let us know — we’re happy to help.